One of our main goals as a Box is to provide all our members with the tools to improve their physical fitness. For the vast majority of us, training is fun and an integral part of our lives. But it’s even more rewarding if you can continue to make measurable improvements. It’s always very satisfying to set a new PR on a specific movement or workout.
Coaching is no different. All of our coaches are driven by their passion for fitness and the desire to share that passion with others and help them make progress. And just as with physical performance, as coaches, we all want to work on and improve our skills.
One aspect of this process involves regularly evaluating our performance during classes. We are currently in the midst of an evaluation process involving all of our coaches. An external evaluator observes the classes and writes an objective report on each coach. The goal of this program is to identify strengths and weaknesses so that our coaches receive comprehensive feedback and can develop action plans to improve their performance even further.
The next step for our evaluator is to gather feedback directly from our members. This means that in the coming days, our evaluator may ask you for your opinion on the session you just attended—what you liked and what could be improved. Please take 5 minutes to answer all the questions, and be honest and fair. Your feedback will help us improve tremendously!
Our coaches have, of course, been informed from the outset that this evaluation process is underway and are familiar with the criteria used for the evaluation. However, they do not know the evaluator’s identity. If you are approached and asked questions, please do not reveal that person’s name.
